Social media management

Durban's Golden Mile beachfront from the airDurban’s Golden Mile
Home / Services / Social media management

Social media management
for KZN businesses.

Strategy, content and community management, from one team in Hillcrest. Three clear monthly plans, so you always know what you are getting.

What is included

Every post has a job.

Social media management that is planned, made in-house and measured on enquiries, not likes.

This is for you if

Your customers are on Facebook, Instagram or LinkedIn, but posting is the job that never gets done, or it gets done without a plan and nobody can say what it is achieving.

Clair and Caera of Classic Fusion Media, the social media management team in HillcrestClair and Caera, Hillcrest

We start with a plan, because a calendar without one is just noise. Then we write, design and schedule every post, and look after the comments and messages. It is the same team that builds your website and runs your Google and Meta ads, so your social media never drifts off-brand.

Social media strategy

Which platforms, what each one is for, who you are talking to and what you want them to do next. Written down and agreed before the first post.

Monthly content calendar

A plan built around your launches, seasons and promotions, approved by you before anything goes live.

Copywriting

Captions written in your brand voice by people who understand your business. No filler, no hashtag soup.

Graphics and short-form video

Custom posts, carousels, Stories and Reels, designed and edited in-house on your brand.

Scheduling and publishing

Posts go out on time, when your audience is active. No waiting on outside suppliers.

Community management

Comments, messages and reviews answered in your voice, with genuine enquiries passed straight to you.

Paid social

Boosts and Meta ad campaigns run by our ads team, so your best content reaches the people most likely to buy. Ad spend billed direct to you.

Reporting on request

Want to see the numbers? We prepare a plain-language report on reach, engagement and enquiries whenever you ask.

Platforms we manage
  • Facebook
  • Instagram
  • LinkedIn
  • X
  • Google Business Profile
  • Meta Business Suite
Start a project Three monthly plans. Ad spend billed direct to you.
Packages

Three plans.
No surprises.


Every plan includes a monthly content calendar, copywriting and custom graphics, with reporting on request. Advertising spend is separate and billed direct to you, so you always see exactly what goes to Meta.

One platform

Starter

For a business getting consistent on the one platform that matters most.

  • 1 platform
  • 8 posts a month
  • Monthly content calendar
  • Copywriting and custom graphics
  • Reporting on request
Recommended

Growth

For a business that wants to be seen and build a real community.

  • 2 platforms
  • 16 posts a month
  • 8 Stories or Reels a month
  • Community management
  • Copywriting and custom graphics
  • Reporting on request
Three platforms

Scale

For a brand active across three platforms every week.

  • 3 platforms
  • 24 posts a month
  • 16 Stories or Reels a month
  • Community management
  • Copywriting and custom graphics
  • Reporting on request

Running a launch, more than three platforms or a campaign with paid ads? We scope it to fit. Ask for a quote.

Why CFM

Social media that knows your business.


01

One team, one brief

Strategy, design, video and ads sit in the same room in Hillcrest. Your posts are made by the people who know your brand, not handed to a freelancer.

02

Measured on enquiries

We track the clicks, messages and leads your social channels send, so we can show business results, not just likes.

03

Clear plans

Three monthly plans with the deliverables written down, so you know exactly what you get every month. No vague retainers.

04

Strategy first

Brand and communications strategy are disciplines we run every day, so your calendar serves a plan, not the other way round.

05

One point of contact

One person who knows your account, and a reply within one working day.

How a month runs

A month of social media
with CFM.


The same rhythm every account runs on, so you always know what is happening and when.

Week 1

Plan

Next month’s calendar, campaigns and priorities agreed with you. What worked last month shapes the brief.

Before going live

Approve

You see and approve the calendar before a single post goes out.

Every day

Run

Posts published, comments and messages handled, boosts optimised. One point of contact who knows the account.

Month end

Review

We look at what worked and adjust next month’s plan. Reporting on request.

Questions

Social media management, answered.


How much does social media management cost?

It depends on how many platforms you need, how often you post and how much video is involved. We have three monthly plans, Starter, Growth and Scale, and we send a clear quote once we understand your business. Advertising spend is always separate and billed direct to you.

Which social media platforms do you manage?

We manage Facebook, Instagram, LinkedIn and X, and post to your Google Business Profile. We recommend the platforms where your customers actually spend their time: for most KZN businesses that means Facebook and Instagram, with LinkedIn for business-to-business.

Do you create the content, or do we supply it?

We create it. Copy, graphics, Stories and Reels are made in-house by our team in Hillcrest. We will ask you for news, products and photos from your business, because real images of your team and work build more trust than stock photography.

Can you run Facebook and Instagram ads too?

Yes. Our ads team runs Meta campaigns alongside your content calendar, so your best posts reach the people most likely to buy. Ad management is quoted separately, and ad spend is billed direct to you so you always see what goes to Meta.

How will I know if social media is working?

We track reach, engagement and, most importantly, the messages, clicks and enquiries your social channels produce. Reporting is available on request, whenever you want to see the numbers.

Do you only work with businesses in Hillcrest and Durban?

No. We are based in Hillcrest and most of our clients are within an hour of the office, from the Upper Highway to Umhlanga, but we manage social media for businesses across South Africa and abroad.

Let’s talk

Ready to make social
earn its keep?

Tell us about your business and the platforms you are on. Ockie or Clair will reply within one working day.

5.0
★★★★★
Google rating, 11 reviews

“Producers of great and relevant content.” Backed with a superb and efficient team.

Graham Hutchinson, Google review